Sales: +65 6392 2272 | Support: +65 6392 3393
Ascenix observes every privacy policy and safeguard information of its users and customers. In this Privacy Agreement (PA) we describe how we use, disclose and how we protect your information.

This PA does not apply to Third Party Services which are governed by their own privacy policies.

Types of Data Collected
Ascenix collects data related to our users or customers through the following methods:

Online registration and signup forms
Sales inquiries and transactions
Email and Online Customer communications
Telephone communications and interactions
Third party sources, business partners and resellers

Data collected may include information about the User from forms, registrations and transactions (such as name, title, address, company, phone number and e-mail address), financial/transaction information (such as credit card, card verification value (cvv), and payment information), information about use of Site (such as electronic communications protocols, web pages visited, and cookies) and User preferences and privileges.

We may also engage Third Parties to track and analyze non-personally and personally identifiable website data and to serve advertisements. To do so, we may permit Third Parties to place cookies on devices of to Users of our Site, where permitted by law, and, subject to your right to opt-out through the Site "insert link". We use the data collected by such Third Parties to help us administer and improve the quality of the Site and to analyze Site usage. Such Third Parties may combine the information that we provide about you with other information that they have collected. These Third Parties are required to use your information in accordance with this PA.

How do we use the data?

To engage in transactions for service. Name, address, email, purchase details, and credit card/payment information may be collected and stored as part of the transaction history. The majority of the data collected under this category is contact information. Ascenix uses these information with credit card clearing houses, banking institutions and other payment providers, who require the information in order to complete transaction or payment. Ascenix maintains the right to own and safeguard the data and not transfer information to other parties, unless it is under mutual agreement.

To provide future service and support. Information collected for this purpose is both contact data and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.

To respond to user inquiries and requests for information. This data includes registrations for online newsletters, opt-in mailing lists and specific requests for further information.

To respond to law enforcement organizations, government officials, court order, or applicable law, or to report or prevent suspected fraudulent or illegal activity in the use of the Services.

To our contractors who provide services or perform functions on our behalf.

Contact Information

You can contact us via email regards to this privacy policy. Please reach us at:

Ascenix Pte Ltd
25 Kallang Ave, #05-04
Singapore 339416